You can also create more Rockers by teaching your team to play these three simple chords:ģ. So let me ask, how many Gawkers, Stalkers, Talkers, and Rockers do you have on your team? There aren't many stores I can say that about, but then again there aren't a lot of stores that employ so many Rockers. That's not only great service, that's creating the sale.Įvery time I go in that store with my daughters I happily leave money behind. They're always running out to grab another size or another style for customer. They give feedback on fit, style, and are extremely active in the dressing room. What I especially like about the Rockers at Delia's is that even though they have a young customer they are consultative sales associates. We should always be assertive without being pushy. 'Assertive' means making an all-out effort to win or succeed. (That means dad.) They aren't at all pushy but they are assertive about moving their customer to the dressing room to try clothes on. They always welcome their customers and they also engage the non-buyers in the group. One store that has Rockers is my local Delia's, a retailer that targets girls and young women between the ages of 12 and 19. They just plain rock the experience and turn up the sales volume. The Rockers.Rockers are my favorite retail associates. Most Talkers love to talk about the company or the products, but without much of a sales focus they miss a fair number of sales opportunities. Talkers are great at answering customer questions, but rarely ask any of their own. Talkers love to engage customers and they usually deliver a good experience.

The Talkers.Talkers are very pleasant sales people and are some of the friendliest people you'll meet in retail. As a customer I like Gawkers more than Stalkers - as long as they can ring up my purchase. The only value stalkers add to a customer's experience is getting something from the backroom, or removing any algae from your backside. They're the human equivalent of an algae eater trying to suck up any easy business. The Stalkers.Stalkers barely engage you when you come into their store or department, but follow you around hoping you’ll have a question or need. On November 12, 2008, Gawker announced that Valleywag would be integrated into. I'm sure that if you're a reader of this site you don't have any Gawkers on your team. Synonyms for Gawker Gawper and gawker are semantically. A Gawker is defined in the dictionary as 'a spectator who stares stupidly without intelligent awareness.' That may sound harsh, but if I'm out to spend money and a retail employee doesn't even acknowledge my existence, I'd say the definition fits. Gawker noun - A spectator who stares stupidly without intelligent awareness. Through a combination of observation and interviews with product managers, data scientists, reporters, bloggers, editors, and others, my intention was to unearth the assumptions and values that underlie audience measures, the effect of metrics on journalists’ daily work, and the ways in which metrics interact with organizational culture.When I’m out shopping I typically encounter four different types of specialty retail associates. I conducted an ethnographic study of the role of metrics in contemporary news by examining three case studies: Chartbeat, Gawker Media, and The New York Times. This report’s premise is that it will be impossible to settle these debates until we understand how people and organizations are producing, interpreting, and using metrics. Still, there are some who doubt that even so-called “engagement metrics” can peacefully coexist with (let alone bolster) journalistic values. Rather, the thinking goes, it all depends what is measured: Some metrics, like page views, incentivize the production of celebrity slide shows and other vapid content, while others, like time on a page, reward high-quality journalism. Nowadays the prevailing view is that metrics aren’t, by definition, good or bad for journalism. In a 2010 New Yorker profile, founder and CEO of Gawker Media Nick Denton argued, “probably the biggest change in Internet media isn’t the immediacy of it, or the low costs, but the measurability.” 1 What does all this data mean for the production of news? In the earlier days of web analytics, editorial metrics had both enthusiastic proponents and impassioned detractors. 2015 Reports The Traffic Factories: Metrics at Chartbeat, Gawker Media, and The New York Times

Gawker definition